Compensation Claims Against Waitrose

Waitrose is one of the UK’s most popular supermarkets, with thousands of customers visiting their stores daily. While most shopping trips go smoothly, accidents can happen. From slippery floors to falling items, supermarkets can present unexpected hazards that lead to injury.

If you’ve been injured while shopping at Waitrose and the accident wasn’t your fault, you may be entitled to compensation. Our experienced team of personal injury solicitors is here to help you navigate the claims process and secure the outcome you deserve.

Free Initial Discussion

For no-obligation advice and information, call our specialist personal injury solicitors on 01642 843 667 or use our contact form, and we will call you back.

What is a Supermarket Accident Claim?

A supermarket accident claim refers to any injury sustained while shopping in a supermarket, such as Waitrose, caused by negligence. Common examples include:

• Slips and trips: wet floors, spills or items left on the floor
• Falling objects: items that have fallen from shelves or displays
• Faulty equipment: issues with trolleys, escalators or store facilities
• Manual handling: employees lifting heavy items

Who can Make a Claim?

Claims for supermarket-related accidents aren’t limited to shoppers. You could be eligible to make a claim if you are:

•  A Shopper: Injuries caused by hazards such as wet floors, poorly stacked shelves, or faulty trolleys.
• A Waitrose Employee: Accidents in the store, such as manual handling injuries, slips, or trips due to unsafe working conditions.
• A Warehouse Worker: Injuries caused by improper equipment, unsafe storage, or inadequate safety measures in Waitrose distribution centres.

Our experienced personal injury team can guide you through the claims process, contact our team on 01642 843 667 or use our contact form, and we will call you back.

Are Waitrose Responsible for Customers’ Safety?

The Occupiers’ Liability Act 1957 states that supermarkets, like Waitrose, have a duty of care to ensure their premises are safe for customers to use. Therefore, they must take reasonable steps to prevent accidents from happening, such as cleaning up spillages and ensuring that walkways are free from obstructions.

What Can I Claim for If I Have Had an Accident in Waitrose?

If you’ve been injured in a Waitrose accident, you may be entitled to compensation for:

• Pain and suffering caused by the accident.
• Lost earnings due to time off work.
• Medical expenses.
• Travel expenses related to your injuries.
• Costs of any care or assistance required.

What to do if you are Involved in an Accident in Waitrose?

If you’ve been injured in an accident at Waitrose, you should seek legal advice as soon as possible. To make a successful claim, you must be able to demonstrate the accident was caused by the negligence of Waitrose.

You should also ensure that you:

1. Report the accident to a member of staff and the accident is recorded in an accident book or a similar document
2. Take photos of the accident scene and any injuries you’ve sustained
3. Get contact details for any witnesses
4. Seek medical attention for your injuries
5. Ask for a copy of the CCTV footage
6. Contact a personal injury solicitor

Our experienced personal injury team can guide you through the claims process, contact our team on 01642 843 667 or use our contact form, and we will call you back.

Is there a Time Limit for Making a Claim against Waitrose?

In the UK, most personal injury claims will have a three-year time limit from the date of the accident. Therefore, you must begin legal proceedings within three years of the accident if you want to make a successful claim for compensation.

There are some exceptions to this rule. If the injured person is under 18 at the time of the accident, they will have three years from their 18th birthday to make a claim.

It’s always best to seek legal advice as soon as possible after an accident to give yourself the best chance of making a successful claim.

Contact Us Today

For more information about making a Waitrose accident claim, you can call us on 01642 843 667; alternatively, complete our online contact form and one of our solicitors will be in touch.