A new national campaign is underway to encourage people to have their say about solicitors who fall short of expected standards.

The Solicitors Regulation Authority’s “A Question Of Trust” campaign – launched at Gateshead’s Baltic Centre – seeks to gather a wide range of views on issues of trust, professional standards and effective regulation.

Around 30 events will be held across England and Wales over the next few months, with views being taken through an interactive voting session.

Those attending will be asked how seriously they view various scenarios in which solicitors have failed to uphold professional standards at work or in their private lives.

SRA Chief Executive Paul Philip said: “We regulate in the public interest, so it’s important that we ask the public what really matters to them when using a solicitor and what should happen when things go wrong. “We want people to have their say on issues that we tackle every day. Their views will feed into our regulatory model and help us to deliver consistent decisions that meet the expectations of both the public and the profession.”

At the same time as the public consultation, the Legal Services Consumer Panel will be voting on the seriousness of the same scenarios, helping to create a comprehensive cross-section of opinion.

During the summer, 10,000 solicitors were invited to take part in an online survey of the profession.

The campaign runs until January 31st 2016.

If you have been given legal advice or services that fall below acceptable professional standards, including badly handled personal injury claims, Macks Solicitors have expert lawyers who may be able to help.

Fill out our claim form to talk about your case.